Mattina Wellness Privacy Policy

Last Updated: September 11, 2026

Mattina Wellness ("Mattina Wellness", "we", "us", or "our") is committed to providing quality services to you and to respecting your privacy. We understand the trust you place in us when you share your information, especially in a wellness setting.

This Privacy Policy sets out how we collect, use, store, share, and disclose your Personal Information (as defined in Section 1) through our website at www.mattinawellness.com ("Website"), our wellness and healing services ("Services"), and our related booking, scheduling, and communication tools.

We are committed to protecting your privacy and to respecting your rights under applicable privacy laws, including the General Data Protection Regulation (EU 2016/679) ("GDPR") and the California Consumer Privacy Act ("CCPA") where they apply to you (collectively, "Privacy Laws").

By using our Services, you consent to the collection, use, storage, and disclosure of your Personal Information as described in this Privacy Policy.

1. Information We Collect

Personal Information is any information relating, directly or indirectly, to an identified or identifiable individual. The information we collect may include:

Identification and Contact Details: your name, email address, telephone number, mailing address, and emergency contact if you provide one.

Booking and Session Information: the sessions, programs, or events you book, appointment history, and notes related to the services you receive.

Wellness Intake Information: information you choose to share with us so we can serve you safely and effectively, such as your goals, wellness history, and relevant background. You decide what to share. We treat this information as confidential and use it only to provide and improve your care.

Billing Information: payment details are collected and processed by our third-party payment providers. We do not store your full card number.

Communications: messages, emails, forms, and feedback you send us.

Website Usage Information: device type, IP address, browser type, pages viewed, and similar analytics data collected automatically when you visit our Website.

We collect this information directly from you, automatically when you use our Website, and through the booking and payment tools we use to run our practice.

2. How We Use Your Personal Information

We use your Personal Information to:

Provide, schedule, and deliver our Services

Process payments and manage bookings

Communicate with you about your appointments, programs, and questions

Personalize and improve the care and support we offer

Send you updates, offers, or wellness resources where you have consented

Maintain records, comply with legal obligations, and protect the rights and safety of our clients and practice

Detect and prevent fraud or misuse

We use your wellness intake information only to provide your care and to communicate with you about it, not for marketing.

3. How We Share Your Personal Information

We do not sell your Personal Information. We may share it with:

Service Providers: trusted third parties who help us run our practice, such as our payment processor, scheduling and booking software, email and communication tools, and website hosting and analytics providers. These providers may access your information only as needed to perform their services for us.

Legal Requirements: where required by law, legal process, or to protect the rights, property, or safety of Mattina Wellness, our clients, or others.

With Your Consent: any other sharing you specifically authorize.

4. Data Security and Retention

We use reasonable technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These include secure systems, access controls, and working with reputable service providers.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your Personal Information for as long as necessary to provide our Services, comply with our legal and record-keeping obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or de-identify it.

5. International Data Transfers

We are based in the United States, and your Personal Information may be stored and processed here or wherever our service providers operate. Where we transfer Personal Information internationally, we take steps to ensure appropriate safeguards are in place as required by applicable Privacy Laws.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the Personal Information we hold about you

Correct inaccurate or incomplete information

Delete your Personal Information in certain circumstances

Portability: receive a copy of your information in a usable format

Restrict or Object to certain processing

Withdraw Consent where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law. We may need to verify your identity before acting on your request.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to remember your preferences, keep the site working, and understand how it is used. You can control cookies through your browser settings, though disabling some cookies may affect how the Website functions.

8. Marketing Communications

With your consent, we may send you occasional emails about our services, offers, and wellness resources. You can opt out at any time by using the unsubscribe link in any email or by contacting us at [email protected]. We will still send you necessary messages about bookings you have made.

9. Third-Party Links

Our Website may contain links to third-party websites and services. This Privacy Policy applies only to information collected by Mattina Wellness. We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our Services are intended for individuals 18 years of age and older. We do not knowingly collect Personal Information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. Services for minors, where offered, are arranged directly with a parent or legal guardian.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post changes on our Website and update the "Last Updated" date above.

12. Contact Us

For questions about this Privacy Policy or how we handle your information:

Email: [email protected] Website: www.mattinawellness.com

If you have concerns about how we handle your information, please reach out. We are here to help.